Category: Outsourcing

  • Call Center Outsourcing and Quality in India

    Outsourcing call or contact centers is a common process that has appealed to many business leaders. This strategy has made it easier for firms to trim business costs especially in the current global economic climate (Agarwal et al. 52). The practice has been characterized by extra benefits such as improving efficiency and reducing the risks…

  • Strategic Planning and Outsourcing

    Table of Contents Introduction Summary Generic Business Level Strategies Outsourcing at Cummins Inc Conclusion References Introduction Strategic planning is very important in business management. Doing business entails managing scarce resources to ensure a good return on investment. While making decisions in business, there is the need for decision-makers to evaluate all factors involved in coming…

  • Importance of Outsourcing the War on Terror

    Table of Contents Abstract Introduction Benefits of PSMCs Disadvantages of PSMCs The Role of PSMCs in Private Security Reasons for Changes in Regulations Conclusion References Abstract The United States has utilized mercenaries in the War on Terror to ensure the success of many missions. While the input of private contractors is immense, there are adverse…

  • Logistics Outsourcing Impact on Business Performance

    Table of Contents An Overview of the Study The Methodology of the Study An Evaluation of the Study What I Have Learned from the Study References An Overview of the Study In view of the development of the internet, the business world has found a new life. The term “electronic commerce” was introduced, and a…

  • The Economist: Report on Outsourcing and Offshoring

    The current trends, outsourcing and offshoring, affect the business activity of the present-day companies. The former means an organization’s initiative to send the work to be done outside of firm. The latter is sending work overseas to other companies or their own branches in other countries (Collins, 2020). According to Tamzin Booth, the principal reason…

  • EBay Customer Support Outsourcing and Dalton’s Model

    Today, outsourcing, the process of transferring a part of production or business to another company that is an expert in this field, becomes a key practice among such large companies as Dell, eBay, and others. The evidence shows that there are both advantages and disadvantages of outsourcing and related issues. In order to understand eBay’s…